Overview
Our System
How is Star Florist different
Payment and Delivery
Support
Ordering more than 1 item?
Return Policy
Gift Wrapping
Do you have other Products not listed?
Do you have a Newsletter
Tracking your Product
Contacting us
Delivery
What currency is being used?
Overview
Our philosophy is simple. We aim to bring you quality flowers
at affordable prices. With reputable suppliers located throughout
the world we bring new designs to your doorstep. Top
Our System
Our system uses the latest management software that allows
us to track and manage orders more quickly than ever. We have
streamlined all parts of our system to reduce operating expenses
and delays, while retaining our high level of customer service.
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How is Star Florist
different
Quality, Service and Price is the difference. We feel that
our products are far better than many of those currently in
the marketplace. And although this may be true, we strive
to bring forth even better quality measures and ways to improve
our services. Top
Payment and Delivery
Please refer to our Payment and Delivery page
Support
If there are any questions or inquiries please contact us
here
Ordering more than 1
Item
When ordering more than 1 item the delivery fee will display
(TBA) in this event we will contact you with a revised delivery
fee. Multiple products going to Melbourne only incur a single
delivery fee. If the cost of the items is over $70 the items
come with free delivery. Top
Return Policy
Most flowers will last between 4-6 days. In the event that
you are not satisfied with your product we do offer a return
policy although we will need to collect the original item.
Please contact us within 4 days if you wish to do so. Top
Gift Wrapping
Gift wrapping is free for all our items.
Can i Collect it?
Please call our store. Top
Do you have other Products
not Listed?
We have chosen to display the items that are the most popular
with customers. Occasionally we introduce new lines so be
sure to check in every so often. Top
Do you have a Newsletter?
Yes we do. You can be updated when new stock arrives and
get the lastest info right to your mailbox. You can register
by visiting our homepage and scrolling
down the left hand side. Top
Tracking your product
If you wish to get an update of your items location, please
send us an email here with your
reference number and we will contact the courier and then
reply with an update. You can also view the status of your
order (Pending, Order Received or Shipped) by logging to the
'My Account' Section. Delivery for Same Day
Melbourne items are completed before 5pm. Top
Contacting us
If you have any queries please do not hesitate to contact
us by using the following form.
Delivery
Please visit our delivery section located here.
What currency is being used?
All prices listed on this website are in Australian Dollar.
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