FAQs
Overview
Our System
How is Star Florist different
Payment and Delivery
Support
Ordering more than 1 item?
Return Policy
Gift Wrapping
Do you have other Products not listed?
Do you have a Newsletter
Tracking your Product
Contacting us
Delivery
What currency is being used?
Our philosophy is simple. We aim to bring you quality flowers at affordable prices. With reputable suppliers located throughout the world we bring new designs to your doorstep. Top
Our system uses the latest management software that allows us to track and manage orders more quickly than ever. We have streamlined all parts of our system to reduce operating expenses and delays, while retaining our high level of customer service. Top
Quality, Service and Price is the difference. We feel that our products are far better than many of those currently in the marketplace. And although this may be true, we strive to bring forth even better quality measures and ways to improve our services. Top
Please refer to our Payment and Delivery page
If there are any questions or inquiries please contact us here
When ordering more than 1 item the delivery fee will display (TBA) in this event we will contact you with a revised delivery fee. Multiple products going to Melbourne only incur a single delivery fee. If the cost of the items is over $70 the items come with free delivery. Top
Most flowers will last between 4-6 days. In the event that you are not satisfied with your product we do offer a return policy although we will need to collect the original item. Please contact us within 4 days if you wish to do so. Top
Gift wrapping is free for all our items.
Please call our store. Top
Do you have other Products not Listed?
We have chosen to display the items that are the most popular with customers. Occasionally we introduce new lines so be sure to check in every so often. Top
Yes we do. You can be updated when new stock arrives and get the lastest info right to your mailbox. You can register by visiting our homepage and scrolling down the left hand side. Top
If you wish to get an update of your items location, please send us an email here with your reference number and we will contact the courier and then reply with an update. You can also view the status of your order (Pending, Order Received or Shipped) by logging to the 'My Account' Section. Delivery for Same Day Melbourne items are completed before 5pm. Top
If you have any queries please do not hesitate to contact us by using the following form.
Please visit our delivery section located here.
All prices listed on this website are in Australian Dollar. Top